Legal

Terms of service

These terms apply when you browse marrowandfields.com, create an account or place an order. Last updated 5 September 2026.

Using this site

You may browse and buy from this site for your own personal use. You agree not to interfere with the site, attempt to access accounts or data that are not yours, scrape it at a scale that affects other visitors, or copy our written content and photography for republication without permission.

Accounts

You are responsible for keeping your account credentials secure and for activity that happens under your account. Tell us promptly if you believe someone else has access. We may suspend an account that is being used fraudulently or abusively.

Products, prices and availability

We aim to describe every product accurately, including materials, dimensions and delivery timing. Colours can vary between screens, and supplier packaging occasionally changes.

Prices are shown in US dollars and can change at any time before an order is placed. Stock is limited and can sell out between adding an item to your cart and checking out. If an obvious pricing or stock error affects an order, we will contact you and either confirm the correct price or cancel and refund in full.

Orders and acceptance

Placing an order is an offer to buy. A contract forms when we accept the order by dispatching it. We may decline an order — for example where an item is unavailable, payment cannot be verified, or a delivery address cannot be served — and will refund any payment taken.

Payment

Payments are processed by our payment provider. We do not receive or store your full card details. Any applicable taxes and shipping are shown at checkout before payment.

Delivery, returns and refunds

Delivery times, shipping costs, our 30-day returns window and how refunds are issued are set out in full on our shipping & returns page, which forms part of these terms. Delivery estimates are estimates, not guarantees, once a parcel is with the carrier.

Reviews and content you post

Reviews may be submitted by customers who have bought the product. Keep them honest and relevant; do not post unlawful, abusive or misleading content, personal information about others, or content you do not have the rights to. We may remove content that breaks these rules, and we may display your review, rating and photos on the product page and elsewhere on the site.

Promotional codes

Discount codes are limited to one per order unless stated otherwise, cannot be exchanged for cash, and may be withdrawn or expire. If an order using a code is refunded, the refund is of the amount actually paid.

Our liability

We provide this site as it is and do not promise it will be uninterrupted or free of errors. Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence, or for fraud. Subject to that, our liability in connection with an order is limited to the amount you paid for it.

Changes to these terms

We may update these terms; the version published when you place an order is the one that applies to it. Continued use of the site after an update means you accept the revised terms.

Questions? Contact us. See also our privacy policy.